Política de envío
Hi Queen, welcome to uQueen Organics. We're excited to bring our exclusive beauty products directly to your doorstep. Our shipping policy is designed to provide you with a seamless shopping experience, ensuring your purchases arrive safely and promptly. Below are the details of our shipping practices:
Processing Time:
- Orders are processed within 1-2 business days after your purchase is confirmed. Processing time does not include weekends or holidays.
Domestic Shipping:
- Standard Shipping: Orders shipped within the United States typically arrive within 3-7 business days. Shipping is free for orders over $50. For orders under $50, a flat rate of $5.99 applies.
- Expedited Shipping: Available for an additional charge. Orders with expedited shipping usually arrive within 1-3 business days after leaving our warehouse.
International Shipping:
- We offer international shipping to select countries. Shipping times vary based on destination but generally take between 7-21 business days.
- Shipping costs for international orders are calculated at checkout based on the destination and package weight.
- Please note, international orders may be subject to customs fees or taxes imposed by the destination country, which are the responsibility of the customer.
Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the delivery status of your package.
Lost or Damaged Packages:
- In the rare event that your package is lost or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue promptly, whether it means sending a replacement or issuing a refund.
Returns and Exchanges:
- For information on returns or exchanges, please refer to our Returns Policy.
Contact Us:
- If you have any questions about your order or our shipping policy, please reach out to us via email at hi@uqueenorganics.com. Our team is here to help!
Note: Shipping policies are subject to change without notice. Stay updated by visiting our website regularly.